Cookie Policy

This Cookie Policy explains how www.saucerrest.com (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website www.saucerrest.com (the “Site”). The saucerrest brand and www.saucerrest.com are operated by our legally registered enterprise in Canada, serving customers across European jurisdictions in compliance with applicable Canadian privacy frameworks (including PIPEDA) and European Union data protection regulations (including the GDPR and the ePrivacy Directive).

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They are widely used to ensure proper website functionality, enhance user experience, and provide analytical operational information to website operators.

2. Categories of Cookies We Use

We categorize the cookies used on www.saucerrest.com into necessary and non-necessary categories:

  • Strictly Necessary Cookies: Essential for the basic operation of our online store, enabling core functions such as page navigation, secure account access, and shopping cart maintenance for ceramic tableware accessories. These cookies do not require prior user consent under Canadian and European legislation.
  • Functional & Preference Cookies: Allow the Site to remember user choices and configuration settings to deliver a tailored browsing experience.
  • Analytics & Performance Cookies: Help us evaluate site interactions, traffic sources, and operational performance to maintain website functionality.
  • Third-Party Processing Cookies: Deployed by integrated third-party service providers, specifically Stripe, to facilitate secure transaction processing, checkout authorization, and transactional fraud monitoring.

3. Third-Party Cookies (Stripe Processing)

To process commercial transactions safely and fulfill purchase orders for ceramic tableware items, third-party cookies are set and processed by Stripe.

These cookies assist Stripe in validating checkout authorizations, evaluating transaction parameters, and identifying irregular activity patterns during payment processing. Stripe handles collected data in compliance with strict global data security frameworks, including PCI-DSS.

4. User Consent & Cookie Banner Controls

In accordance with European Union ePrivacy rules and Canadian privacy guidelines:

  • Explicit Opt-In: Non-essential cookies (such as analytics or preference cookies) are only stored on your device after you explicitly grant consent by clicking the “Accept” button on our website Cookie Banner.
  • Managing Preferences: You maintain full autonomy over your cookie preferences. If you choose not to interact with or accept non-essential cookies on the banner, only strictly necessary cookies required for site stability and transaction processing will remain active.
  • Browser Adjustments: You may also adjust or disable cookies at any time through your web browser settings. Please note that restricting strictly necessary cookies may impact the usability of certain checkout functions.

5. Cookie Retention Periods

Cookies are retained on your device only for as long as strictly necessary to fulfill their designated technical or operational functions, in compliance with Canadian and European legal standards:

  • Session Cookies: Temporary cookies that expire and are automatically deleted when you close your web browser session.
  • Persistent Cookies: Remain stored on your device for a defined duration or until manually cleared. Persistent functional, analytical, and transaction security cookies are retained for periods ranging from 30 days up to a maximum of 24 months from the date of deployment, adhering to European data minimization guidelines.

6. Contact Information

If you have any questions regarding our use of cookies or transactional data protection policies, please contact our support team:

  • Company: A.N.N.HORECA SUPPLIES INC.
  • Registration Number: 15547997-775499155RC0001
  • Email: ceramic@saucerrest.com
  • Address: 4112 DEER RUN CRT, MISSISSAUGA, ON L5C 3P2
  • Phone: +1 4376637873